We recently needed to have all our duct work replaced due to mold. We had a strange smell coming from the vents, so we were initially trying to find a company to clean them. When Red Carpet Air came out and realized the extent of the damage to the air ducts, the only option without causing more damage was to have everything replaced.
I cannot say enough good things about this company. From the initial estimate/inspection, to the completion of the replacement, everyone was professional, knowledgable, hard working, polite and spent a considerable amount of time explaining everything and making sure we were comfortable with what would be done.
They arrived on time and did not stop working from the moment they arrived. We have an older home, and the duct work we had was from when the house was built. Darrell and his team spent extra time and went above and beyond to get the job done right. I have seriously never had a company come out that I've been more impressed with. They are a smaller family owned company, and work hard to train their employees and believe me, it shows.
My kids all have allergies, and I am so thankful Jacob saw what a big problem this was when he came out to inspect the ducts. If it hadn't been caught we would all still be breathing in air that was running through filthy ducts continuously. We have had other companies come out in the past, and none picked up on the problem.
Our AC now runs so much more efficiently and has reduced the humidity in our house as well. Thankfully the ways these newer ducts are made, we no longer have to worry about having this problem again. Especially since the job was done right. They even vacuumed inside/raked outside when they were done and left no mess behind.
We are so pleased with the finished product and will definitely be using Red Carpet Air in the future. If you are searching around for a company you can trust and that will get the job done right, please give Red Carpet Air a call. You will not be disappointed. If you check out their specials page, they also offer coupons for saving off repairs, services and products. They also offer free service calls with repair (a $69 value) as well as free second opinions.
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